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Medcare Hospital Dubai Careers – 30+ Positions

  • Full Time
  • Anywhere

Medcare Hospital Dubai Careers – 30+ Positions

List Of Openings- Medcare Hospital Dubai Careers

1; Customer Service Executive – Medcare Hospital Dubai Careers

Customer Servicen – Medcare Hospital Dubai Careers
  • Help in Registration form and Insurance form completion process
  • Assist patients to complete all necessary forms and documentation including medical insurance
  • Ask about problem of the patient and refer to the concerned Clinician (in consultation with the Nurses if required)
  • Send patient to concerned counter. Assist patient if required in reaching to the counter
  • Organizing and maintaining patient records, consent forms, payment forms, etc.
  • Ensure patients are informed if a clinician is running late or called out
  • Ensure hygiene standards are maintained
  • Organize and maintain forms and office stationery required for front desk activities
  • Ensure all standard protocols set by organization are maintained
  • Respect and maintain the privacy and dignity of patients, assure client confidentiality at all times
  • Answer all incoming calls and route them to the appropriate department/employee, answer customers’ queries, and provide information on procedures, packages, specialties, timings of the consultant etc.
Appointment Handling and Scheduling
  • Book appointments  over phone as well as through walk ins
  • Schedule /Reschedule / cancel and confirms appointments (Clinicians consultation, Radiology appointments etc.)
  • Schedule appointment requested through websites and SMS
  • Schedule patient’s hospital admissions, file and complete Insurance check list, disclaimers, admission form and insurance forms, Medical Records, approvals etc.
  • Determine the financial status of patients and their eligibility for health services
  • Cross verify all appointment files taken out by support staff with appointment list attached (insurance forms will be inserted)
  • Confirm all appointments for the following day over telephone on a daily basis
  • Check with Insurance Coordinator for cases requiring approvals
  • Coordinate with Symphony for insurance related matters
  • Check with Insurance Coordinator the status of the Insurance card produced by the patient
  • Check with the Insurance coordinator about the packages covered
Records & Data Management
  • Administer  regular and electronic mail when required, to ensure proper action is taken on all incoming mail
  • Maintain medical records and report when required
  • Make spreadsheets, manage data and create documents on computers using desktop publishing programs
  • Cross verify and file all lab reports in the absence of the MRD
  • Enter all lab reports file numbers clinician wise
Job interactions
  • Works closely with internal stakeholders in matters related to checking for approvals, assisting patients, maintaining hygiene standards etc
  • Works closely with external stakeholders to handle queries and feedback
Minimum Experience
  • 0 – 2 Years
Specific / Relevant Experience
  • Experience in Handling Customers/ Patients in a similar role

Medcare Hospital Dubai Careers

2; Unit Nursing Coordinator

RESPONSIBILITIES- Medcare Hospital Dubai Careers

  • Coordinate nursing services with services of other disciplines.
  • Ensure that infection control  protocols are followed.
  • Promote a safe environment for patients, visitors and co-workers including the implementation of   infection control policies of the Clinics.
  • Establishes and maintains effective working relationships with other members of the health care    team.
  • Maintains an acceptable standard of attendance and reports to work on time.
  • Patient Care & Service  Excellence
  • Intervenes appropriately in clinical emergency situations, initiates emergency resuscitative measures and assists with codes.
  • Maintains accountability for medications and controlled drugs.
  • Ensure that patients / family are provided with adequate and appropriate information and reassurance and consent is taken prior to medical and nursing intervention.
  • To be knowledgeable of therapeutic effects, usual dosages, contraindications, side effects and adverse reactions for all drugs and parental fluids administered.
  • Indent ,collect and maintain an adequate supply of drugs drugs ,consumables  and equipment and Receving items from central store and storing in main store.
  • Ensure the equipment  are in working condition log books are re updated
  • Issuing stock items from main store to sub store /Treatment room on daily basis .
  • Maintaing daily consumption check list for tracking proper inventry managemnt
  • Counduct  Monthly audits& cross Audits
  • Competency Assessments for nursing staffs
  • Managing the duties & Responsibilities of Nursing Staff.
  • Demonstrates priority setting skills and timeliness in responding to patient needs.

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