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IT Support Technician Jobs in Dubai – Dubai Jobs 2022

IT Support Technician Jobs in Dubai 

About the Role:

To provide fast and useful technical assistance, answer queries on basic technical issues and offer advice to solve them.



About the Person:

  • Computer Science degree / diploma
  • Minimum 2-year experience in helpdesk or support


Job-specific skills:

  • Strong communicator to both business and technical users
  • Planning & scheduling
  • Technical, logical thought process
  • Problem-solving skills
  • Ability to stick to strict deadlines
  • Keen eye for detail

IT Support Technician (Job Details):

Job Location United Arab Emirates
Company Industry Accounting
Company Type Employer (Private Sector)
Job Role Information Technology
Employment Type Full Time Employee
Monthly Salary Range Unspecified
Number of Vacancies 1

IT Support Technician Jobs in Dubai

IT Support Technician

Key Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Responding to queries on the phone, via email, in person, or through remote access.
  • Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
  • Training computer users.
  • Training other staff on troubleshooting and diagnosing problems.
  • Gaining feedback from customers to improve training methods.
  • Writing and editing training manuals.
  • Running reports and analyzing common complaints and problems.
  • Diagnose hardware and software issues and walk customer through problem-solving process
  • Documenting and managing the IT helpdesk software system as directed by IT Manager.

About Us

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance.

Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.


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